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Unfinished orders

Keeping an eye on the "Unfinished orders" page (Apps > Shop > Orders > Unfinished orders) can offer some insight into how customers are behaving on your site. This page will list all orders from within the last 30 days where customers have reached the checkout and at least entered an email address, and then made no further changes for 6 hours. 

Why didn't they finish?

Some common reasons customers add items to their cart but never actually complete the purchase include the following:

A lot of research, development time and testing went into creating the checkout for Nimbo online shops, and we're proud of the streamlined and user-friendly result, however technology is ever evolving so should your customers start experiencing any technical issues during checkout, please alert us immediately.